M&D Salvage Return Policy
At M&D Salvage, customer satisfaction is our priority. The following return policy is set to ensure a clear understanding of our terms and conditions:
- Warranty: All parts come with a 30-day warranty unless stated otherwise. This warranty is non-transferable and only applies to the original purchaser. Warranty coverage is limited to part replacement or store credit, determined at the manager’s discretion.
- Receipt Requirement: A valid receipt is essential for all returns or warranty claims. No returns will be accepted without a receipt.
- Company Mark Requirement: All returned parts must bear our company mark; otherwise, the warranty is voided.
- “As Is” Parts: Certain parts may be sold “as is” and do not carry a warranty.
- Core Returns: Cores must be returned within 30 days with the receipt for credit. Any cores left on our premises become our property.
- Special Order Parts: These must be returned within 7 days of pickup and must be accompanied by the receipt.
- Deposits: All deposits are non-refundable and will only be held for 15 days.
- Non-returnable Parts: All modules, seat belts, fuse boxes, and airbags carry no warranty and are non-returnable.
- Liability: M&D Salvage is not responsible for any damages incurred from the use of a used part, or the cost of its removal or installation.
Please feel free to contact our customer service team for any questions or clarification on our return policy. Thank you for choosing M&D Salvage for your auto parts needs!